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– Anne MacKay

The best fundraisers are those people who have learned to listen, even more than they talk. They pay attention for others to share what matters and what brings pride and joy. These strong fundraisers, whether volunteer or staff, know how to create that ‘bubble of time’ where meaningful discussions can happen.

Best of all, they recognize a ‘quiet kaboom’ when it happens – that moment that something important changes the discussion.

These skills make a difference in fundraising, but they also help all of us in dealing with: